Explore the benefits of a Change Agents Program for public sector organizations

  • Module
  • 9 Units
Beginner
Administrator
Business Owner
Business User
Functional Consultant
Service Adoption Specialist
Startup Founder
Technology Manager
Industry Solutions

This module introduces the concept and benefits of Change Agents to support change and adoption with technology in public sector organizations.

Learning objectives

Upon completion of this module, you'll be able to:

  • Define what a Change Agent is and explain how a Change Agent benefits public sector organizations.
  • Describe the importance of communities during an organizational change.
  • Determine considerations for sustainable digital change.
  • Explain the role of Change Agents for public sector organizations in age of AI.
  • Outline the steps to establish a Change Agent Program.
  • Discover available resources to support change and adoption.

Prerequisites

None